Terms of use

The site is published by: Quai Cyrano – Bergerac Tourist Office

Site design: The site was designed by Raccourci Agency

Site hosting: The site is hosted by OVH
SAS with capital of €10,174,560
RCS Lille Métropole 424 761 419 00045
Code APE 2620Z
VAT NUMBER: FR 22 424 761 419
Head office: 2 rue Kellermann – 59100 Roubaix – France

Copyright
The rights held by an author over his or her work (whether photographic, pictorial, textual, software, database, etc.) consist of moral rights and economic rights. Moral rights, which are perpetual, enable the author to defend his or her name and work against misrepresentation. Patrimonial (or economic) rights last 70 years after the author’s death, and enable him to profit from his work by reproducing it (by printing, drawing, photography, film, digitization, etc.) or representing it (communication to the public).

Any representation or reproduction of a work made without the consent of the author or his successors in title is unlawful (except under the right of quotation or private copy for family or personal use).

Image rights (photos/videos)
All persons, whatever their notoriety, have an exclusive right to their image (raw or as part of a photographic montage) and its use. They may object to unauthorized use of their image, and may even take legal action.
However, when the image is taken in a public place, it is sufficient to obtain the authorization of the isolated and recognizable person(s).
In exceptional cases, freedom of the press and the right to information also allow the exclusive nature of image rights to be limited. Public figures and celebrities may have their images used for news or historical purposes, in the exercise of their professional activity and with due respect for human dignity.

Photographs
List of photographers used on the pages: Déclic&Décolle – Quai Cyrano – Dordogne Tourisme

Social network management
The Tourist Office plays a moderating role on its Instagram and Facebook accounts and as such, we reserve the right to delete messages containing the following elements:

  • Insults towards the structure or other users
  • Messages inciting hatred
  • Discriminatory comments, particularly of a racist or homophobic nature
  • In the case of advertising

The Tourist Office may also be required to hide a comment if it is out of line with the theme in question, and any user who goes against the above principles may be banned from our accounts.

Terms and conditions of use

The purpose of the present document is to define the terms and conditions under which, on the one hand, Quai Cyrano, hereinafter referred to as the PUBLISHER, makes the site and the services available on the site available to its users and, on the other hand, the manner in which the user accesses the site and uses its services.

Any connection to the site is subject to compliance with these conditions. For the user, simple access to the PUBLISHER’s site at the following URL address www.quai-cyrano.com implies acceptance of all the conditions described below.

Intellectual property rights
The general structure of the www.quai-cyrano.com website, as well as the texts, graphics, images, sounds and videos that make it up, are the property of the publisher or its partners. Any representation and/or reproduction and/or partial or total exploitation of the contents and services offered by the www.quai-cyrano.com website, by any process whatsoever, without the prior written authorization of the PUBLISHER and/or its partners, is strictly forbidden and may constitute an infringement of copyright under articles L 335-2 et seq. of the French Intellectual Property Code.

Hypertext links
The www.quai-cyrano.com website may contain hypertext links to other sites on the Internet. Links to these other resources will take you away from the www.quai-cyrano.com site.

It is possible to create a link to the presentation page of this site without the express authorization of the PUBLISHER. No authorization or request for prior information may be required by the publisher with regard to a site wishing to establish a link to the publisher’s site. However, it is advisable to display this site in a new browser window. However, the PUBLISHER reserves the right to request the deletion of any link it deems to be inconsistent with the purpose of the www.quai-cyrano.com website.

Responsibility of the publisher
The information and/or documents appearing on this site and/or accessible via this site come from sources considered to be reliable. However, such information and/or documents may contain technical inaccuracies and typographical errors. The PUBLISHER reserves the right to correct such errors as soon as they are brought to its attention.

It is strongly recommended to check the accuracy and relevance of the information and/or documents made available on this site. The information and/or documents available on this site may be modified at any time, and may have been updated. In particular, they may have been updated between the time they were downloaded and the time the user took cognizance of them.

The use of the information and/or documents available on this site is under the entire and sole responsibility of the user, who assumes all consequences that may arise, without the PUBLISHER being able to be sought for this reason, and without recourse against the latter.

The PUBLISHER shall in no event be held liable for any damages whatsoever resulting from the interpretation or use of the information and/or documents available on this site.

Site access
The PUBLISHER endeavours to provide access to the site 24 hours a day, 7 days a week, except in the event of force majeure or an event beyond the PUBLISHER’s control, and subject to any breakdowns and maintenance operations necessary for the proper operation of the site and services.

Consequently, the PUBLISHER cannot guarantee availability of the site and/or services, reliability of transmissions or performance in terms of response time or quality. No technical assistance is provided to the user, either electronically or by telephone.

The publisher cannot be held liable in the event of impossibility of access to this site and/or use of the services.

Furthermore, the PUBLISHER may be required to interrupt the site or part of the services at any time without notice, and without entitlement to compensation. The user acknowledges and accepts that the PUBLISHER shall not be held liable for any such interruptions, and for any consequences that may arise therefrom for the user or any third party.

Finally, the PUBLISHER reserves the right to set up a code of good conduct for users of the site and to delete any insulting / racist or sexist comments or remarks.

Modification of conditions of use
The PUBLISHER reserves the right to modify, at any time and without notice, the present conditions of use in order to adapt them to changes in the site and/or its operation.

Internet usage rules
The user declares that he accepts the characteristics and limits of the Internet, and in particular acknowledges that :

The PUBLISHER assumes no responsibility for the services accessible via the Internet and exercises no control whatsoever over the nature and characteristics of the data that may transit through its server center.

The user acknowledges that data circulating on the Internet is not protected in particular against possible misappropriation. The presence of the Tourist Office logo establishes a simple presumption of validity. The communication of any information deemed by the user to be of a sensitive or confidential nature is at the user’s own risk.

The user acknowledges that data circulating on the Internet may be regulated in terms of use or may be protected by property rights.

The user is solely responsible for the use of data consulted, queried and transferred over the Internet.

The user acknowledges that the PUBLISHER has no control over the content of the services accessible on the Internet.

Applicable law
Both this site and the terms and conditions of its use are governed by French law, regardless of the place of use. In the event of any dispute, and after all attempts to find an amicable solution have failed, the French courts shall have sole jurisdiction to hear the dispute.

If you have any questions about these terms of use, please write to us at the following address:

Quai Cyrano – 1 rue des Récollets 24100 Bergerac, France

Legal form
Quai Cyrano is a public establishment of an industrial and commercial nature, whose head office is located at 1 rue des Récollets 24100 Bergerac.
Email : contact@quai-cyrano.com
Telephone number: 05 53 57 03 11
Represented by : Marion Cornille, Director

Cookies

PURPOSE AND SCOPE

You are hereby informed that, when you visit our website or mobile application, cookies may be installed on your equipment (desktop or laptop computer, tablet or smartphone).

As such, the purpose of this policy is to inform you of the essential elements relating to the way in which we use these cookies, the objectives pursued in the context of their use, and to inform you of your rights in this respect.

WHAT ARE COOKIES?

Cookies are small text files that are stored on and/or read by an Internet user’s terminal when consulting a website or mobile application, and used by this site or application to send information to the browser software.

Throughout its period of validity, a cookie enables its sender to recognize the terminal each time it accesses content containing cookies from the same sender.

Only the issuer of a cookie can read or modify the information it contains.

PURPOSE OF COOKIES USED

The cookies we use can be grouped into three categories:

essential or technical cookies ;
audience measurement cookies; and
advertising cookies.
Essential or technical cookies

Essential or technical cookies are those whose sole purpose is to enable or facilitate communication by electronic means, or those strictly necessary for the provision of an online communication service at the express request of the user.

In particular, these cookies enable us to:

Retain the user’s choice regarding the deposit of cookies;
Authenticate the user to a service;
Adapt the site’s presentation to the terminal’s display preferences;
To memorize information relating to the contents of a shopping cart, or to forms that the user has filled in on the site;
provide users with access to their account.
Audience measurement cookies

Audience measurement cookies are used to obtain information about the user’s browsing habits (e.g. performance measurement, detection of browsing problems, optimization of technical performance or ergonomics, estimation of server power requirements, analysis of content consulted, etc.).

Advertising cookies

Advertising cookies are linked to targeted advertising, i.e. the observation of users’ browsing habits, making it possible to create a specific profile in order to show advertising tailored to them.

THIRD-PARTY COOKIES

Our website or mobile application may also include third-party cookies.

We ensure that these cookies are properly managed by third-party services, but we cannot be held responsible for them.

RETENTION PERIOD

We comply with CNIL (French Data Protection Authority) requirements on data retention periods.

Technical or essential cookies are kept for the time required to provide and operate the service.

Audience measurement cookies are kept for a maximum of 13 months. The information collected via these tracers is kept for 25 months.

Other cookies are kept for a period reasonably necessary for the purposes for which they are used. The validity of the consent granted will not exceed 13 months.

CONSENT AND EXEMPTION

According to CNIL guidelines, a distinction must be made between cookies that require prior consent and those that are exempt.

Cookies requiring prior consent are advertising cookies.

Technical cookies and audience measurement cookies fall under the exemption regime.

With regard to audience measurement cookies, which may process personal data, you may exercise your right to object.

CONTACT US

If you have any questions, please contact us at contact@quai-cyrano.com

For more general information on the protection of personal data, please consult the CNIL website at www.cnil.fr.

REVISION

In the event of regulatory changes or recommendations from the CNIL, we reserve the right to modify the present policy. You will be notified of any new policy before it comes into force.

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